Floor Packet Page No. 13 Amend CSSB 7 on page 50 by striking lines 16 through 20 and inserting the following to read as follows: (7) to information available upon request by the customer in print, electronically, and by toll free telephone access, each in English and Spanish and any other language as necessary concerning rates, key terms and conditions, in a standard format that will permit comparisons between price and service offerings and the basis for any claim of environmental benefits, and the emissions of production facilities by fuel type.